NETCC Approved Reseller

Natural Solar is an NETCC Approved Seller.
The New Energy Tech Consumer Code (NETCC) is a set of standards designed to protect consumers when purchasing new energy tech.

To become a New Energy Tech Approved Seller, a provider must demonstrate it meets the requirements of the NETCC and is committed to ongoing compliance with its standards.

To maintain the integrity of the program, Approved Sellers may be audited to ensure their practices adhere to the NETCC, and customer complaints of alleged non-compliance will be investigated.

NETCC Consumer protection Standards throughout the customer journey

Sales & marketing

Honest, accurate, clear and fair sales practices. No pressure-selling.

Quotes & contracts

Clear, comprehensive quotes and contracts that meet your needs with no hidden costs.

Delivery & installation

Services delivered safely, on time and with clear information on activation and use.

Warranties & support

Complaints dealt with promptly, issues fixed and warranties honoured.

NETCC Consumer Information

These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes a general energy usage of 4000kWh/year for a residential customer on Energy Locals Time of Use Tariff – (TOU – Peak, Off-Peak & Solar Sponge).

The reference price is set by the Australian Energy Regulator (AER) for a financial year in relation to electricity supply to residential customers in the distribution region and is based on an assumed annual usage amount. Any difference between the reference price and the unconditional price of a plan is expressed as a percentage more or less than the reference price. The terms of any conditional discounts are shown, along with any further difference between the reference price and the discount applied if a condition is met, expressed as a percentage more or less than the reference price.