Site Information

Site Overview

In order to provide the best possible experience on this website we recommend you use the following information for future reference to help assist and help you with some common issues that may be experienced whilst browsing.


The primary domain for this website is:

Recommended Browsers

This website is best viewed on either Microsoft Windows or Apple Macintosh computers.

The website works using any of the following browsers:

Screen Resolution

For the best results when viewing this website, we suggest a minimum screen resolution of 800 x 600 pixels.

If supported by your computer, we recommend a screen resolution of 1024 x 768 pixels to improve the viewing area of the website.

For instructions on how to change your display settings, refer to help within your browser.


JavaScript is a web programming language used to control website content. This website uses JavaScript extensively on each page of the site.

For the correct operation of most pages, your browser must support JavaScript and it must be enabled.

For more information on how to enable JavaScript, refer to help within your browser.


This website does use Cookies. They are used solely to facilitate the memmbers login and shopping process.

When a customer logs into the system, a cookie is used to store authentication details so they customer remains logged in between page views. Without cookies, each time a new page is visited the user would be logged out.

We also use a cookie to store a unique shopper identification number, so we can display the customers shopping cart between page views.

Browser Security Settings

Natural Solar takes all reasonable steps to maintain a strict security standard and procedures to prevent unauthorised access to information about you.

We recommend your browser have medium security settings.

For the security conscious client, all pages can be viewed over an SSL (secure) connection, simply by replacing the “http” in the site address with “https”. If successful, a locked padlock will appear in the bottom display area of your browser.

Printing Pages

For best results when printing pages on this website, we suggest your print settings be set to “portrait”.

Not all pages are suitable for printing but mostly where applicable, a “print version” is available that is perfectly suited for portrait printing.

Web Accessibility

In response to our client needs, we will make all reasonable efforts to ensure that our website is accessible 24 Hours a day. All our site information is backed up daily by our website.

We are continually working on procedures and policies that will help insulate our website from unforeseen difficulties or problems. These problems may occur due to unauthorised use of service, denial of service, hacking with intent to modify, delete or sabotage content.

For further information about our policies, you can view online our Privacy Policy and Terms of Use.

Site Information

This website was designed & developed by a Sydney based web development company MWeb Solutions.

Connect: Facebook | Twitter | YouTube | Flickr | Pinterest

The website employs the latest technologies including Microsoft ASP.NET Framework & Microsoft SQL Server and follows a strict protocol of procedures and policies to ensure our customers remain satisfied.


The Natural Solar Privacy Policy informs our clients and customers of the information practices employed by Natural Solar.

This Privacy Policy discloses what personal information is collected, how it will be used, with whom the information will be shared, the choices available to consumers on collection, safeguards on protection of data and how it can be updated or corrected.

For more information, you can view our Privacy Policy online.


Secure Sockets Layer (SSL) will be used to encrypt all data transactions involving personal information including credit card and customer details using a 512-Bit Global GeoTrust Certificate.

GeoTrust are recognised as one of the leading provider of digital trust services that enable businesses and consumers to engage in commerce and communications with confidence.

Encryption using a 512-Bit key is the highest level of security available online today for e-commerce and privacy.

For more information about GeoTrust, visit their website at

Site Specifications


The Natural Solar website was developed using the latest web technologies available at the time of development.

These technologies include:


The Servers that the website is hosted on are located within a world-class cloud hosting centre.

The cloud platform was built for unlimited scalability, redundant systems, diverse fibre entrances and isolated power distribution to give our customers the utmost in security and reliability. The data centre utilizes connections to multiple backbones to ensure that data reaches the end-user in the fastest, most efficient manner possible.


These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes a general energy usage of 4000kWh/year for a residential customer on Energy Locals Time of Use Tariff – (TOU – Peak, Off-Peak & Solar Sponge).

The reference price is set by the Australian Energy Regulator (AER) for a financial year in relation to electricity supply to residential customers in the distribution region and is based on an assumed annual usage amount. Any difference between the reference price and the unconditional price of a plan is expressed as a percentage more or less than the reference price. The terms of any conditional discounts are shown, along with any further difference between the reference price and the discount applied if a condition is met, expressed as a percentage more or less than the reference price.